How Zoom Communications makes money

Period

FY2026

How does Zoom Communications make money? This Sankey traces every dollar of revenue through the income statement — into cost of revenue, R&D, SG&A, and taxes — and shows what's left as profit. Pick any fiscal year, recent quarter, or the trailing twelve months. Straight from SEC filings.

Zoom Communications Inc. · FY2026 · year ended 2026-01-31

Revenue$4.9BGross profit$3.7B · 77%Cost of revenue$1.1B · 23%Operating income$1.1B · 23%Operating expenses$2.6B · 54%R&D$845M · 17%SG&A$393M · 8%Selling & marketing$1.4B · 29%Pre-tax income$2.4B · 50%Other income$1.3B · 27%Net income$1.9B · 39%Income tax$522M · 11%

Each fiscal year from SEC filings. Percentages are share of revenue, so the green profit nodes read directly as gross / operating / net margin. Line items a company doesn't break out are derived from their siblings so the flows balance; small residuals show as “Other.” For informational purposes only.